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img{width:42px;height:42px;object-fit:cover;border-radius:7px}body.app-ui .ticket-composer-file b,body.app-ui .ticket-composer-file small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}body.app-ui .ticket-composer-file b{color:#344054;font-size:9px}body.app-ui .ticket-composer-file small{margin-top:2px;color:#98a2b3;font-size:7.5px}body.app-ui .ticket-composer-file button,body.app-ui .ticket-file-preview button{color:#b42318;font-size:8px;font-weight:650;cursor:pointer;border:0;background:transparent}body.app-ui .ticket-delivery-note{display:flex;min-height:28px;flex:0 0 auto;align-items:center;justify-content:center;gap:6px;padding:5px 12px;color:#027a48;font-size:8.5px;border-top:1px solid #d1fadf;background:#ecfdf3}body.app-ui .ticket-delivery-note i{width:5px;height:5px;border-radius:50%;background:#12b76a}body.app-ui .ticket-contact-panel{padding:15px;overflow-y:auto;border-left:1px solid #eaecf0;background:#fff}body.app-ui 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img{width:46px;height:46px;object-fit:cover;border-radius:7px}body.app-ui .ticket-file-preview b,body.app-ui .ticket-file-preview small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}body.app-ui .ticket-file-preview b{color:#344054;font-size:9px}body.app-ui .ticket-file-preview small{margin-top:2px;color:#98a2b3;font-size:8px}body.app-ui .ticket-close-form{text-align:center}body.app-ui .ticket-close-dialog-icon{display:grid;width:49px;height:49px;margin:1px auto 10px;place-items:center;color:#b42318;font-size:19px;border-radius:14px;background:#fef3f2}body.app-ui .ticket-close-form h3{margin:0 0 5px;color:#101828;font-size:14px}body.app-ui .ticket-close-form>p{margin:0 0 14px;color:#667085;font-size:9px}body.app-ui .ticket-close-form .field{text-align:left}body.app-ui .ticket-close-form .inline-actions{justify-content:center}@media (max-width: 1180px){body.app-ui .ticket-workspace{grid-template-columns:230px minmax(360px,1fr) 220px}}@media (max-width: 940px){body.app-ui .ticket-workspace{grid-template-columns:230px minmax(360px,1fr)}body.app-ui .ticket-contact-panel{display:none}}@media (max-width: 680px){body.app-ui .ticket-page-head{align-items:stretch;flex-direction:column;gap:10px;margin-bottom:10px}body.app-ui .ticket-page-head .btn,body.app-ui .ticket-total-badge{width:100%}body.app-ui .ticket-total-badge{justify-content:center}body.app-ui .ticket-workspace{height:min(660px,calc(100dvh - 190px));min-height:480px;grid-template-columns:1fr;overflow:hidden;border-radius:14px}body.app-ui .ticket-thread-panel{display:flex;height:100%;max-height:none;border-right:0}body.app-ui .ticket-chat-panel{display:none;height:100%;min-height:0;border-top:0}body.app-ui .ticket-workspace.mobile-chat-open .ticket-thread-panel{display:none}body.app-ui .ticket-workspace.mobile-chat-open .ticket-chat-panel{display:flex}body.app-ui .ticket-page.mobile-chat-view .ticket-page-head{display:none}body.app-ui .ticket-page.mobile-chat-view 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